Question 1

Complete to be paid

Accepted Answer

Your order has been complete and collected / delivered but payment is still to be made

Question 2

Artwork Error

Accepted Answer

One of our team will be in touch asap after this email with exact details on why you have received this message

Question 3

Artwork Failed to Uploaded

Accepted Answer

Your artwork was not uploaded correctly when order was placed.  please forward your design to info@modernds.co.uk

Question 4

Your Vehicle is ready for collection

Accepted Answer

Your vehicle is now ready our premises ready for collection.

Question 5

Payment Overdue For this Order

Accepted Answer

If you purchase your orders using our PO system then this email will be sent as a reminder you have a payment to make.

Any future PO orders could be put on hold until this payment is made

You can find a copy of this order in ' My Account ' https://modernds.co.uk/myaccount/

Question 6

Ready for collection

Accepted Answer

Your click and collect order is sitting at our premises ready for collection

Question 7

How to remove window graphics

Accepted Answer

Using a heat gun or even hair dryer direct heat at the graphic and peel. this will help with removing the graphic.

If the window is cold this will make your job much harder so we would recommend turning the heating on inside to heat the glass up or wait for a hot day.

Find scraper on amazon

Find cleaner on amazon

Question 8

How to design window graphics

Accepted Answer

Don't worry we will take care of this for you. All we need from you is a current logo or an idea of what you'd like and our creative team will take it from there.

If are a designer and looking to send us graphics then simply follow our checklist.

Convert text to curvesAll shapes are vectors and not flat imagesSave as .EPS OR .PDF

Question 9

Do you need to remove the glass partition

Accepted Answer

No your glass will stay exactly were it is we will install on-site without removing any glass or rubbers

Question 10

Can window graphics be removed

Accepted Answer

Yes window graphics can be removed and if done correctly the window won't be damaged

Question 11

How to clean a kitchen wrap

Accepted Answer

2 EASY STEPS TO CLEANING A KITCHEN WRAP

Step 1.

Spray isopropyl directly onto a clean microfibre cloth until the cloth is damp.

Step 2.

Using a circular motion rub the wrap. ( Make sure not to rub on any edges to hard as this could cause lifting)

If you still have any stubborn grease or dirt then simply repeat these steps.

Find more info on how to clean a kitchen wrap<<

Question 12

How long will a kitchen wrap last?

Accepted Answer

We recommend a 7 - 8 year kitchen wrap material. if you would like to find out more check our useful blog post how long does kitchen wraps last

Question 13

How do you wrap the kitchen doors?

Accepted Answer

Back in 2018 we made this short video showing how we wrap a kitchen door. this is still relevant today  https://www.youtube.com/watch?v=ZjKN0RonY-M

Question 14

Can you vinyl wrap kitchen tiles?

Accepted Answer

We have methods that we can use to cover over your tiles but we wouldn't recommend vinyl wrapping tiles.

Question 15

What should I do to prepare for the installer coming?

Accepted Answer

After booking, you will receive an email with all the instructions you need. More often than not we will only ask the client to make sure the kitchen is clear and clean before our installer arrives to collect your kitchen doors for wrapping.

Question 16

Do I need to empty my cupboards?

Accepted Answer

You would only need to do this if the inside of the kitchen cabinet is getting wrapped.

Question 17

Do you wrap inside the kitchen cabinets?

Accepted Answer

No, we don't recommend this. We would only wrap the inside of the kitchen cabinet if visible through the glass door.

Question 18

Can I mix and match what colours I want for my kitchen wrap?

Accepted Answer

Yes this won't be a problem

Question 19

Do you wrap inside the doors?

Accepted Answer

When you request a quote for your kitchen to be wrapped you
will have the option for wrapped inside and not wrapped inside.

We would recommend not to wrap the insides as this won't be
visible to visitors and helps keep the cost down.

Question 20

How long does it take to fully wrap a kitchen?

Accepted Answer

We aim to have your kitchen fully wrapped within 5 – 6 hours.
But you will be 3 – 4 days without your doors as we will take them away for
wrapping to limit the time spent in your home.

Question 21

What locations do you cover?

Accepted Answer

Here is a list of all the locations we have covered over the last 2 years.

Glasgow – Edinburgh – Dundee – Paisley – East Kilbride – Livingston – Hamilton – Dunfremline – Cumbernauld – Kirkcaldy – Perth – Ayr – Kilmarnock – Coatbridge – Greenock – Glensrothes – Stirling – Airdrie – Falkirk – Irvine – Dumfries – Motherwell – Wishaw – Cambuslang – Bearsden – Newton Mearns – Clydebank – Bishopbriggs – Bathgate – Renfrew – Kirkintilloch – Bellshill – Barhead – Blantyre – Kilwinning, Johnstone, Viewpark, Erskine, Broxburn

If your locations not listed then feel free to contact us to check first.

Question 22

How much are kitchen wraps?

Accepted Answer

We can’t lump all kitchens into one price bracket as they come in all different shapes, styles and sizes but to help you get a feel for costings our customers are on average 90% less than the price to buy new. If you’d like to see how much your kitchen will cost to get wrapped then check our easy to use kitchen wrap quote form.

Question 23

How long does a kitchen wrap last?

Accepted Answer

We use a 7 – 8 Year wrapping material on all our kitchen wraps but it is possible to last longer if looked after

Colette

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