Important information about kitchen wraps to know before proceeding
We ( Modern Display Solutions Ltd ) are a private limited company (Registration NumberSC583465) and whose registered office is situated at: Unit 11 Parkburn Ind Est, Hamilton, Ml3 0QQ
These terms apply to all kitchen and architectural wraps we may change these terms from time to time. Please check them before you make a new purchase.
- 12 Month Guarantee against peeling or curling on the face of any drawers, doors or cabinets
- 8 Year manufacturers Guarantee against fading or discolouring of the vinyl
Quotes- All quotes sent to you are contractual offers on our part. Our quotations are valid for a period of 30 days. No binding contract will be formed between us until such times as:
- We have checked all the information supplied for your quote is correct
- Deposit is paid ( No less than 25% of the total price)
Payment – Payment must be made before our installer leaves the premises. If a revisit to complete is required, at least 50% (Taking the bill paid to 75%) is required to be paid upon 1st day install, with the balance being paid on completion.
Late Payments – If you withhold any outstanding payments a charge of 4% will be added every 7 days until payment is made in full.
About kitchen wraps
A kitchen wrap is designed to change the colour of a kitchen. Wraps are not a way to repair broken or damaged doors, units or worktops. This is a cheaper alternative to buying a new kitchen or new doors. You will find imperfection how many will depend on the current state of your kitchen.
Times and Dates – Our team will always do our best to honour the booking but in the event of sickness or production delays we will contact you asking when would be best to reschedule. We understand this can be frustrating for customers and hope they understand that in these times meeting deadlines has become increasingly difficult for all.
Worktop wraps – Worktop wraps are only designed to give the appearance of new worktops. They are not seamless and can be damaged the same as non wrapped worktops. Hotpots and cutting should be done on cutting boards.
For the best finish we recommend you arrange for the sink, cooker or any other obstructions including old silicone be removed prior to our arrival. If you can’t or choose not to have obstructions removed there will be visible joins and possible imperfections.
If the customer worktop of choice is from our decor range this will no come with any guarantees
Splashbacks – Splashbacks are only designed to cover current old tiles and walls. They are not seamless and don’t come with any guarantees. For a better finish we recommend having any obstructions like taps removed prior to our arrival. Your old walls and cabinets might have size inconsistencies, our team will do our best to compensate for this BUT allowances must be made.
If we are fitting over old substrates then you can expect 1mm to 12mm cavities between our panels and the wall. We won’t be liable for filling this cavity or fitting trims.
Expect joining strips on joins and socket cover.
Silicone – For a better finish we recommend customers remove all old mastic and Silicone before installation.
Our team will install a complimentary silicone service when necessary (This is a free service) For a high quality finish we recommend customers hire a professional for this job.
Plug Sockets and Switches – As shown in our showroom sockets and switches will be fitted with a surround.
Replacement doors – Replacement doors are hand made and can have slight imperfections. The size might not match your old door exactly. We allow for 5mm difference in new size vs old.
Cleaning – It is the client’s responsibility to ensure the kitchen has been cleaned and all grease and grime removed. Failure to do this can affect wrap quality and longevity.
If our team arrives to start work and the kitchen is not clean and tidy they will ask if you would like to reschedule to be more prepared (This will incur extra costs). Please do not take offence over this. If you need assistance with cleaning please let staff know and we can arrange a subcontract cleaning company to carry out this work. ( This will incur extra costs )
Appliances – We do not move whitegoods as this could cause damage to the appliance or things around the appliance. If an appliance blocks access to part of your cabinets this will be missed. To avoid this we recommend you have this moved prior to our installation
Hinges, Handles and General fixings – Over time your hinges and handles will have wear and tear. We are not responsible for broken or damaged hinges, handles or fixings.
Imperfections – All our products are hand made and can have imperfections. These can not be compared to ‘NEW’ but are as close to new as possible.
Installation – You are responsible for checking any work carried out by our installers before they leave the premises any callouts that could have been fixed on the day will be chargeable at an hourly installation rate of £50 per hour.
Any disputes out of these terms and conditions will be dealt with exclusively by the courts.
Abuse towards staff – Abuse towards our staff will not be tolerated in any way. Staff reserve the right to cease any work or correspondence with abusive customers.
Damage / Repairs – If any repairs arise please allow 7 days to address. Any repairs not visible from 1 meters or more will warrant an assessment.
We are not liable for damage to the kitchen caused by customers’ negligence. All repairs or issues must be reported using our online form (this will be sent over on completion
Guarantee – Our vinyl is guaranteed by Modernds against peeling, shrinking and bubbling for 1 year. Manufacturers guarantee is between 5 – 10 years depending on the vinyl this covers discolouring, yellowing, cracking delamination. None of the guarantees cover customer error, neglect and damages. Decor Range comes with no guarantees
Failing to properly prepare your kitchen prior to installation will void warranty